Stanley Warranty Information

Community

• Mechanics Tools
  Full Lifetime Warranty

  

  STANLEY Mechanics Tools are covered by the manufacturer’s FULL LIFETIME WARRANTY. If any STANLEY Mechanics Tool ever fails for any reason, STANLEY will replace it. NO PROOF OF PURCHASE required.

  DO NOT RETURN PRODUCT TO STORE. Please call 1-800-262-2161 (M-F, 8-5 EST) and Stanley will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.

  THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This FULL LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

• Tape Measures
  Limited Lifetime Warranty

  

  STANLEY Tools warrants tape measures against deficiencies in material and workmanship for the useful life of the tool. Deficient products will be replaced if sent to: Stanley Black & Decker, 100 Passmore Lane, Jackson, TN 38305, Attn: Quality Assurance. There are additional facts about this warranty that you should know: STANLEY Tools is not responsible for damage resulting from excessive wear, misuse, abuse, damage from accident or alteration of this product. Where permitted by law, STANLEY is not responsible for accidental or consequential damages. This chart will help you to determine if a tape measure is defective and should be replaced. STANLEY tape measures are inspected and tested before shipment and are believed to be free from defects in workmanship and material. We are anxious to make fair and equitable adjustments on any defective tape measures; however, we cannot be responsible for tape measures that have had long use or that show excessive wear or damage from accident, misuse or abuse. Please use the Tape Measure Replacement Policy as guide when handling claims for adjustment.

• Hand Tools
  Limited Lifetime Warranty

  

  STANLEY warrants this product for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired, nor does it cover consumable good such as knife blades, glue sticks, etc. If found to be defective, a replacement will be sent to you. THIS LIMITED LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state. Deficient products that are covered by this policy will be replaced or repaired. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to:
  United States
  Stanley Black & Decker
  100 Passmore Lane
  Jackson, TN 38305
  Attn: Quality Assurance

  or
  Canada
  Stanley Black & Decker
  6275 Millcreek Drive
  Mississauga, On L5N 7K6
  Attn: Quality Assurance

• Landscaping & Garden Tools
  Limited Lifetime Warranty

  

  Limited Lifetime Warranty against original defects in materials and workmanship for home use. The warranty of this product is covered by Bond Manufacturing Company. Please call 1-866-771-BOND (2663) for all warranty inquiries.

• Lasers & Laser Distance Measurers
  2-Year Limited / 30-Day Money Back

  

  STANLEY warrants this product for a period of (2) years against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Please call 800-262-2161 for more information or return instructions. Unless otherwise noted, STANLEY will repair without cost, any STANLEY product found to be defective, including parts and labor charges, or at STANLEY’s option, will replace such tools or refund the purchase price, less the amount for depreciation, in exchange for the defective tool. THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state. In addition to the warranty, STANLEY Lasers are covered by: 30-Day Money Back Guarantee. If you are not completely satisfied with the performance of your STANLEY Laser for any reason, you can return it within 30 days from the date of purchase with a receipt for a full refund.

• Stud Sensors
  1-Year Limited Warranty

  

  STANLEY warrants this product for a period of (1) year against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Please call 1-800-262-2161 for more information or return instructions.

  Unless otherwise noted, STANLEY will repair without cost, any STANLEY product found to be defective, including parts and labor charges, or at STANLEY’s option, will replace such tools or refund the purchase price, less the amount for depreciation, in exchange for the defective tool.

  THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

• Flashlights, Jump Starters & Power Stations,
  Battery Chargers
  1-Year Limited Warranty

  

  The manufacturer, Baccus Global warrants products against defects in materials and workmanship for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”).
  
  If there is a defect and a valid claim is received within the Warranty Period, the defective product can be replaced or repaired in the following ways: (1) Return the product to the manufacturer for repair or replacement at manufacturer’s option. Proof of purchase may be required by manufacturer. (2) Return the product to the retailer where product was purchased for an exchange (provided that the store is a participating retailer). Returns to retailer should be made within the time period of the retailer’s return policy for exchanges only (usually 30 to 90 days after the sale). Proof of purchase may be required. Please check with the retailer for their specific return policy regarding returns that are beyond the time set for exchanges. Please call 1-877-571-2391 for more information or return instructions.
  
  This warranty does not apply to accessories, bulbs, fuses and batteries; defects resulting from normal wear and tear, accidents; damages sustained during shipping; alterations; unauthorized use or repair; neglect, misuse, abuse; and failure to follow instructions for care and maintenance for the product.